FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to frank.shen@cnshengan.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

We offer a wide range of power cord, extension cord, power strip, power cable, and electrical wire products, both standard and custom solutions to meet your specific needs.

Our products have obtained several certifications, including IMQ, ISO, SNI, and VDE. These certifications demonstrate our commitment to producing products that meet the highest industry standards and comply with regulations in various regions around the world.

Yes, we offer custom solutions to meet the specific needs of our customers. Please contact us to discuss your requirements.

Our lead time varies depending on the product and quantity ordered. Please contact us for more information.

We accept payment through bank transfer and PayPal.

We have after-sales treatment for defective or damaged products. Please contact us within 7 days of receipt of your order so that negotiations can begin.

You can contact us by email or phone. Our contact information can be found on our website.

Unable to find satisfactory answers ? Contact Support